Our shipments are completed in 2-5 business days. If your order contains “Services” delivery times may be extended from 3 to 30 business days depending on our availability and stock.
We make as much as possible our shipments with recycled packaging to limit the impact on the environment. Special care is taken with your packages so that delivery service happens without damage.
On receipt of the package please check the package and check the condition of its contents. If the package shows any damage, please make immediate reservations with the carrier using the delivery note and inform us as soon as possible (with photos if possible).
The default shipping method in metropolitan France is Colissimo suivi.
Shipping costs include preparation and packaging costs and colissimo fees (depending on weight and destination).
Outside France, the cheapest services will be offered.
In case of defective product or right of withdrawal please send an email to firstname.lastname@example.org
In all cases the return shipping costs will be charged to the customer. If a product returns to us deteriorated due to poor packaging, we will not be held responsible for their deterioration or loss.