Our shipments are made in 2 to 5 working days. If your order contains “ Services “Delivery times can be extended from 3 to 30 working days depending on our availability and stock.
We carry out our shipments as much as possible with recycled packaging to limit the impact on the environment. Particular care is taken with your packages so that the delivery service goes without damage.
Upon receipt of the package, please check the package and check the condition of its contents. If the package shows any damage, please make reservations immediately with the carrier using the delivery slip and inform us as quickly as possible (with photos if possible).
The default shipping method in mainland France is Colissimo with tracking.
Shipping costs include preparation and packaging costs and Colissimo costs (depending on weight and destination).
Outside of France, you will be offered the cheapest services.
In the event of a defective product or right of withdrawal, please send an email to firstname.lastname@example.org
In all cases the return costs will be borne by the customer. If a product returns to us damaged due to poor packaging, we cannot be held responsible for their degradation or loss.